Pelham are recruiting

We are looking for a full-time Aftercare Officer to join our growing team.

The Aftercare Officer will manage our new homes aftercare and defect management process by ensuring any issues are resolved in a timely manner. As this is a new position you will have the autonomy to shape and develop the role.

We are looking for someone who is passionate about delivering the best customer service, is extremely organised with excellent attention to detail. They will also be required to build strong relationships with customers and contractors.

We are part of the NCHA group who are a registered social landlord building up to 500 new homes each year. We offer excellent work life balance (35 hours per week), enhanced holidays and benefits package including health care cash back, and we are fully committed to employee wellbeing.

To find out more read the full role profile on NCHA's website.